Last Updated: [Insert Date]
Welcome to Diving Specialty Store! These Terms and Conditions outline the rules and regulations for using our website (divingadventurestrips.com) and purchasing our watersports equipment.
By accessing our website and making a purchase, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.
1. About Us
Diving Specialty Store is a premier online retailer specializing in high-quality watersports equipment, including bodyboarding gear, canoe and kayak accessories, and related apparel. Our company is located at:
Diving Specialty Store14 Linden Street
Manchester, US 06040
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not use our website to distribute viruses or malicious software
- Be responsible for maintaining the confidentiality of your account credentials
- Be at least 18 years old or have parental consent to make purchases
3. Products and Services
3.1 Product Descriptions
We take great care to ensure our product descriptions are accurate. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that doesn’t match its description, please contact us immediately at [email protected].
3.2 Product Availability
All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or offer a suitable alternative.
3.3 Intended Use
Our products are designed for watersports activities. Customers are responsible for using equipment properly and according to manufacturer guidelines. We are not liable for injuries resulting from improper use.
4. Ordering and Payment
4.1 Order Process
When you place an order:
- You will receive an order confirmation email
- We process orders within 1-2 business days (excluding weekends and holidays)
- You’ll receive shipping confirmation with tracking information when your order ships
4.2 Pricing
All prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
4.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.4 Payment Security
All payments are processed through secure payment gateways. We do not store your full credit card information on our servers.
5. Shipping and Delivery
5.1 Shipping Options
We offer two shipping methods:
Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)
Note: Delivery times are estimates and may vary depending on destination and customs processing.
5.2 Shipping Areas
We ship worldwide except to some Asian and remote regions. Customers are responsible for any customs duties, taxes, or import fees that may apply.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of receiving your order, provided:
- The item is unused and in the same condition as received
- The item is in its original packaging
- You provide proof of purchase
6.2 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Canoe & Kayak Base Layers
- Canoe & Kayak Gloves
- Canoe & Kayak Footwear
- Children’s Sun Suits
- Any item showing signs of use
6.3 Return Process
To initiate a return:
- Contact us at [email protected] within 15 days
- Wait for approval and return instructions
- Ship the item to our warehouse at the address provided
6.4 Refunds
Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable, and return shipping is the customer’s responsibility unless the return is due to our error.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Diving Specialty Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Liability Limitations
Diving Specialty Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Damages resulting from improper use of products
- Delays or failures in performance due to circumstances beyond our reasonable control
Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the product in question.
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the courts of Manchester, US.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]Postal Address: Diving Specialty Store, 14 Linden Street, Manchester, US 06040
Thank you for choosing Diving Specialty Store for your watersports needs!
